LOGIC salon & spa management software is a comprehensive ERP solution that provides the possibility to handle spa & wellness business in an integrated way. Easy booking and scheduling, staff management, customer management, revenue analysis, membership management, and various other features will empower your business with better stability and profit value. You can easily maintain the customer database, sale history, appointments history, future bookings, and contact details.
The major features provided by LOGIC salon software for beauty spa management are customer relationship management, customer database handling, accounting, inventory management, etc. You can customize the software according to your business needs and can have a varied variety of features onboard to make your business profitable and stable.
Appointment booking is the starting point of sales cycle and it also carries complexity of single appointment, group appointment, single appoint with multiple therapist or stylist, cancellation and reschedule of appointments . Logic provides appointment book that manages all complexity in a simpler manner.
Keep your front desk moving with an intuitive, touch-screen hair salon appointment book, and manage your day without ever having to worry about double-bookings.
Flexible and styled to suit you, your Logic appointment book allows you to quickly re-size, reschedule and recur appointments, to save you time when you need it most.
Scheduling appointments for service-based businesses is vital to manage rush of clients to deliver comfortable services. Logic offers a smart platform, which takes orders online, through messages, emails or directly over the phone. Also, it offers integration with IVR’s to automatically record and process orders. Bills are automatically created and printed on customers’ arrival.
Open your hair salon to new appointment opportunities 24/7 with the most powerful online booking hair salon software on the market.
As a fully-integrated feature, Logic online booking allows you to take appointments without the risk of overlapping or double-booking 24 hours a day, 365 days a year.
Become easy to do business with, and watch your profits soar.
The Logic instant feedback tool has been designed to help you take control of your hair salon's reputation and provide an ongoing boost to your client relationships.
By prompting clients to take a quick survey immediately following their appointments, you gain instant access to timely feedback as well as the chance to rectify issues as they happen.
Package is the combination of multiple services offered as a single service/package. I,E bridal package, summer skincare package, weight loss package, hair shining package. These packages are again based on service count of each combined services and also on value.
The service count is based on service count of each combined services and normally offered to individuals other than institutions or celebrities where the value base is offered to institutions and celebrities.
At the time of offering packages to clients, the payment made against package is advance and it reduces as services availed by client. As packages offered are time base so it is essential to track the expire of advance.
The wellness industry having problems to manage inventories as the item matrix stands saleable inventory, consumable inventory, disposable inventory.
Again at the time of procurement of sale-able inventory it comes in bulk such as cartons, boxes, and dozens and at the time of sale it goes on pieces basic.
Similarly the consumable inventory that comes in carton, boxes and rolls but at the time of sale or issue it goes on pieces.
Logic SMS is an integrated text message service that lets you communicate more efficiently with your clients.
With SMS, you can automatically confirm bookings via SMS, reducing the number of no-shows and cutting back the time you spend on the phone confirming appointments. SMS is fully integrated with Logic, and when clients respond your appointment book will update automatically.
SMS also helps you quickly send marketing promotions tailored especially to your clients' needs. This personalized approach is proven to be one of the most effective ways of reaching clients.
Track your hair salon's performance using a smart dashboard.
Set up target for a month/quarter/year and compare with the real. Target can be set for location/branch growth, therapist or stylist performance, inventory turnover, client acquisition.
Know for certain that you’re setting realistic targets and planning effective marketing strategies.
At festive seasons it is a common event to book appointment for a group. Logic having the solution to manage group appointment.
Group appointment allows take appointment for more than one person or group at a single point of time at single location. Here the therapist or stylist may be one or more than one.
In fitness/Gym/Yoga centers group of clients are present at a single time for session. So it is not possible to get feedback from all participants in a session. To generate feedback from customers Logic provides application enabled Tab.
There are various services offered like weight loss, height gain, slimming package. These services offered in session and each session is attended by group of clients by single trainer or more than one trainer entitled by stipulated time.
High value & bulky machinery are used in fitness/gym centers. It is difficult to handle these costly machinery in term of the service & maintenance, wear & tear, location tracking.
Logic provides solutions to manage the handling of machinery.
The wellness industry having problems to manage inventories as the item matrix stands sale-able inventory, foods supplements, disposable inventory.
Again at the time of procurement of sale-able inventory it comes in bulk such as cartons, boxes, and dozens and at the time of sale it goes on pieces basic.
Similarly the foods supplements that comes in carton, boxes and rolls but at the time of sale or issue it goes on pieces.
Package is the combination of multiple services offered as a single service/package. I;E weight loss package, Height gain package, slimming package. These packages are again based on service count of each combined services and also on value.
At the time of offering packages to clients, the payment made against package is advance and it reduces as services availed by client. As packages offered are time base so it is essential to track the expire of advance.
Customers can easily get updated by their achievements or results by comparing previous weight/height with present weight/height.
Logic SMS is an integrated text message service that lets you communicate more efficiently with your clients.
With SMS, you can automatically confirm bookings via SMS, reducing the number of no-shows and cutting back the time you spend on the phone confirming appointments. SMS is fully integrated with Logic, and when clients respond your appointment book will update automatically.
SMS also helps you quickly send marketing promotions tailored especially to your clients' needs. This personalized approach is proven to be one of the most effective ways of reaching clients.
Offer your guests the convenience of either online or in-store check-in, while you free up your staff to perform more services per hour.
Clients checking in online can log on, view wait times and secure their spot before they arrive.
Alternatively, your clients can also check in on a device set up in your business such as a touch screen, PC or tablet.
Check in Manager is the most suitable features for salon and spas that have high volume of customer’s walk-in. The feature manages client wait time in lobby, service time, existing appointments, business hours, peak customer walk-in hours and break time. You can utilize your resource efficiently and effectively. You can take a view at glance of clients waiting, in service, returning or serviced.
Job card no. assigned to the customer can be used as reference to input and track the information of service, product or stylist linked with a particular appointment. This can be retrieve at the time customer check-out and final bill statement.
Managing your customer database is the key to service business success as it allows you to customize your offerings to the customers, know your customer likings and disliking etc. The CRM module allows you to manager comprehensive and detailed customer information which includes their contact details, treat ment or service history, bill history are few of them. By looking at the customer wise profitability, you can include the customer in database while running any marketing or loyalty programs.
Fostering customer and prospect relationships requires running of promotional and loyalty programs based on consistent and information. ERP facilitates defining rewards points, tracking customer points, redeeming points based on customer preferences, customer-buying behavior and customer segmentation.
Logic instant feedback tool has been designed to help you take control of your online reputation and provide an ongoing boost to your client relationships.
By prompting clients to take a quick survey immediately following their appointments, your salon managers gain instant access to timely feedback as well as the chance to rectify issues as they happen.
Control your message across your multi-site business with automated email and SMS marketing campaigns. Triggered by client information in the system, Logic marketing delivers communications to your clients that are personalized, timely and effective.
Logic Spa and Salon also manages and track your retail and professional prod ucts easily and accurately. Not only that you can also categories your vendors based on type of products, company, line, category or sub-category. Intuitive controls simplify setup, offer enhances flexibility and allow for simple and fast data entry.
Track product sales and profitability performance, orders and delivery details with valuation of stock in hand. Complete audit trail for each product provides you sales, order, stock take, transaction histories and much more.
Stock take can be done at convenience with high accuracy and minimal disrup tion of business operations. Stock take can be performed for individual products, companies, and suppliers. Logic spa and salon solution reveals exact stock lev els and allows you to take appropriate decision on replenishment. You can also email your supplier whenever you place an order saving your time as you keep your stock levels up. With multiple level of security you can decide on users set up in menus and reporting options.
For multiple service location with central warehouse, material indents can be raised against which stock can transferred to the request location. As location remains integrated with the central office, the documents for stock ordering and delivery moves electronically between locations.
Streamline your client experience throughout your locations with global client history records. By making all historical retail and service information available at each of your sites, your clients will experience the same level of personalized service whenever and wherever they visit your business.
The information stored in the system is the lifeblood of your business and hence should always be kept secure and safe from any external eyes. The secure gate way to the information ensure that you maintain peace of mind knowing your information is protected from any wrongdoing of employee, loss of client's infor mation or any other misuse of data.
Multiple security levels can be set depends upon the personal authorization and powers both at entry level as well as in viewing reports. Limiting the user access not only makes the system secure but also simplifies the user work as they will be able to use only those options, screen and MIS which are limited to their as signed responsibilities.
You can also track user’s activities thru log to verify actions performed or area accessed by the users. Integration either with access cards or biometric devices adds additional security layers.
Stay in control of every aspect of your business with Logic reports and cutting-edge security features. Logic reports give you the option to quickly access data on all aspects of your business from sales to staff productivity in either summary or in-depth format.
Logic spa and salon includes more than 100 reports enabling vital aspects of your business to be reported on. The comprehensive and powerful reporting feature is designed to ensure that you always have right check and control on your business nerve.
From detailed stock reporting through to employee performance and your business transactions records, Logic spa and salon provides you with the right infor mation to take your business into the right direction and profitable for you. The integrated Business intelligence tool enables you to view and examine growth pattern of your business. Reports can be further defined based on Group level at services, employees, company, branches, category/sub category, brand or suppliers etc, giving you more control over which areas of business you want to scrutinize.
The reports can be filtered and enhanced with additional columns for more in side view and analysis. Reports configured by you as per your business needs can be saved for future reference and make you just a click away from your busi ness scenarios. Reports can be further exported to Excel, Word, PDF, HTML for mats and can be also viewed for graphical analysis.
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